PRIVACY POLICY
Last Updated: February 2026
- Introduction
R&D Core Development LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit rdcoredevelopment.com or use our services.
R&D Core Development LLC is a residential roofing contractor based in El Paso, Texas . This policy applies to information collected through our website, phone calls, inspections, estimates, and related communications.
- Information We Collect
We may collect the following types of information when you interact with our website or request services:
Personal Information
Name
Email address
Phone number
Property address
Information about your roofing concern
Property & Project Information
Roof condition details
Inspection findings
Photos and documentation related to your roof
Insurance-related information you provide
Technical Information
IP address
Browser type
Device information
Website usage data
Communication Records
Form submissions
Emails
Call notes
SMS communications (if opted in)
- How We Use Your Information
We use collected information for the following purposes:
Providing roofing inspections, repairs, replacement, and related services
Responding to inquiries and scheduling appointments
Documenting roof condition and providing written scope of work
Communicating service updates and next steps
Sending service-related SMS messages to users who have explicitly opted in
Improving website functionality and user experience
Complying with legal and regulatory obligations
Information is used to explain findings, outline options, and complete agreed-upon work in accordance with applicable requirements .
- SMS Opt-In & Mobile Communication Policy
Users may opt in to receive SMS communications from R&D Core Development LLC by submitting a website form or providing explicit consent through an unchecked consent checkbox.
SMS messages may include:
Appointment confirmations and reminders
Inspection scheduling updates
Responses to customer inquiries
Service-related notifications
Message frequency varies depending on user interaction.
Users may opt out at any time by replying STOP to any message received. Users may reply HELP for assistance. Message and data rates may apply depending on the user’s mobile carrier and service plan.
We do not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties for marketing or promotional purposes. This information is only shared with messaging service providers and carriers as necessary to deliver SMS services.
- Information Sharing
We do not sell, rent, or trade personal information.
We may share information only with:
Service providers assisting in business operations (such as scheduling systems or website hosting providers)
Messaging service providers and carriers for SMS delivery
Insurance carriers or adjusters when documentation is requested by the homeowner
Legal authorities if required by law
- Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to:
Improve website performance
Understand visitor behavior
Enhance functionality
You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
- Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
While we take appropriate steps to secure data, no electronic transmission or storage method can be guaranteed to be completely secure.
- Data Retention
We retain personal information only as long as necessary to:
Provide services
Maintain project documentation
Comply with legal, tax, or regulatory requirements
Resolve disputes
Retention periods may vary depending on the nature of the information and applicable legal requirements.
- User Rights
You may request access to, correction of, or deletion of your personal information by contacting us at:
Email: rolando@rdcoredevelopment.com
Phone: +1 915-691-2643
We will respond to requests in accordance with applicable laws.
- Third-Party Links
Our website may contain links to third-party websites. R&D Core Development LLC is not responsible for the privacy practices or content of external websites.
- Children’s Privacy
Our services are intended for homeowners and property owners. We do not knowingly collect personal information from children under 13 years of age.
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Continued use of our website or services after updates are posted constitutes acceptance of the revised policy.
- Contact Information
R&D Core Development LLC
Address: 11450 Rojas Dr. Suite D-18 Of. 5, El Paso, TX
Phone: +1 915-691-2643
Email: rolando@rdcoredevelopment.com
Website: rdcoredevelopment.com